Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
You are using Exclaimer Cloud on a web browser and you notice that the drag and drop editor does not allow you to add or remove anything from the signature template design.
In most scenarios, this issue is caused by Add Ons or any extensions installed in the browser, or any General Security settings that prevent the editor from working correctly.
To resolve this issue:
- Login to the Exclaimer Cloud portal using an incognito browser window or an alternate browser.
- To determine if the issue is caused by any extensions installed in your default browser - disable them one by one then retest.