Relevant Products: Signature Manager Exchange Edition | Signature Manager Outlook Edition | Signature Manager Office 365 Edition
The signature template is using the custom smart table feature to display the contact information required. However, you are experiencing issues with how the information is displayed on a received email, or you are having issues editing the table.
As custom smart tables are typically a 'Tabular' setup, we can replicate this in the same way using a standard HTML table, conditional fields and the fields from Active Directory.
- Insert an HTML table of 2 columns by 1 row, this will keep the fields inline with each other.
- In the right hand column insert the contact fields required from the field menu.
In this example we are using Telephone, Mobile, Fax and Email, as these are the standard contact fields used in the majority of signature templates.
- In the left hand column, you will need to insert 3 conditional fields from the Advanced Menu.
The conditions should check if the field is present, with a single return line included. Each condition should match the fields in the right hand column.
- For the Email: prefix, we have used a Composite field. You can find this under Fields - Dynamic Content.
The reason for this is we know that the Email will always be in the signature at all times, therefore a condition is not needed. Of course, this is depends on how the signature is required to work.
A single return line should not be used here.
- On each the fields in the right hand column, you will need to add a single return line in the Suffix, apart from the field at the end- in this case the Email Field. This will allow the fields to line up to the relevant condition.
To find the Suffix, click on the field and use the field properties on the right hand side of the Template Editor.
Then, click inside the Suffix box to bring up the Drop Down Arrow, press Enter to create the Single Return Line.
- Once you have set the Return lines in the suffix, set the fields to Hide if Blank: True by double clicking in the option box, or use the drop down arrow to select the correct option. The Email Field is optional, but in this example we have left this option empty.
- Next, either add in a fixed width in the left hand column, or use padding in the Style box of the table cell. This will allow the prefixes to align accordingly and keep a space between the table cells.
To edit the table cell, click the cursor next to the Email composite field with the template editor window expanded fully. This will make it easier to edit the table cell.
- The final result should be similar to the below example. Once you are happy, you can style the fields using the Field Properties on the right hand side, or use the Source code with Span Tags.