Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
When you log in to the Exclaimer portal, you notice that instead of the Launch button, the Contact Owner message is displayed - this prevents you from accessing the subscription.
This issue usually occurs in scenarios when you haven't logged in as the subscription owner and you haven't accepted the Exclaimer Cloud terms and conditions.
To resolve this issue:
- You need to login as the subscription owner - this means login using the email address used at the time of creating the subscription.
- As a subscription owner, you need to accept the Exclaimer Cloud terms and conditions before you continue.