Relevant Products: Exclaimer Cloud - Signatures for Office 365
If you encounter a technical issue using Exclaimer Cloud, you can easily raise a ticket and get a member of the Exclaimer Support team to assist you.
To raise a support ticket:
- Login to your account at portal.exclaimer.com.
- From the top-right of the screen, click Support.
- Click Raise a ticket.
The Raise a support ticket screen is displayed. Your details will already be displayed on the screen:
- If required, click Edit to edit your details.
- From the Category drop-down, select the required category for which you wish to raise a support ticket.
- From the Subscription drop-down, select your Exclaimer cloud subscription.
By default, the existing subscription is selected.
- In the space provided, describe the problem you are facing.
- In Associated file(s), click Choose Files to upload any error logs or files associated with the issue.
- Click Submit to submit your ticket.
A member of the Exclaimer Support team will then contact you as soon as possible.