Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
When viewing messages in Outlook 2016 where signatures are applied via Exclaimer Cloud, text may be cropped if certain font types and size combinations have been used.
A common example is that the descenders of characters such as ‘y’ and ‘g’ are cut off.
Microsoft has confirmed this as an issue with Outlook 2016 - this does not occur in Outlook 2013. The issue only appears to be with certain font family and size combinations - for example, Verdana 9 (and 8.5); if set to Verdana 8, or 9.5, the issue is reduced.
To set a line-height
- Click onto the Signature Canvas (the outer edge of the Signature before the blue background). By default this will be set to Calibri 11pts, you will need to set 13pts in the Line Height box.
This will apply a Line Height for the whole of the signature.
- If you are using different sizes for the text, such as the contact fields, you can click on the yellow, green and red lines, to set the font sizes and line heights for the whole segment.