Relevant Products: Auto Responder
There may be times where the appropriate automated response for a given situation is to block emails between two parties - for example, where a conflict of interest may arise. The best way to do this to create an ethical walls policy.
This type of policy uses a condition called the message is between. When this condition is selected, you can choose two parties between which email communication should be blocked:
Placeholders are provided for A and B. These need to be selected and replaced with criteria to define the two parties between which emails should be blocked. Having selected a placeholder for the condition, you can specify further criteria: