How to add and remove message classes in the ImportMessageWhitelist.config

Relevant Product: Mail Archiver

Scenario

During regular import operations certain message types are not imported, or message types that are not required are imported.

Resolution

Adding Message Types

1. Navigate to C:\ProgramData\Exclaimer Ltd\Mail Archiver\Configs

2. Open ImportMessageWhitelist.config

3. Scroll to the bottom of the list and add the message type by entering it into the file between MessageClass tags

4. Save and close the ImportMessageWhitelist.config file

Retrying messages of that type will now result in them being archived.

Removing Message Types