Relevant Product: Mail Archiver
Scenario
During regular import operations, certain message types are not imported or message types that are not required are imported.
Resolution
Adding Message Types
- Navigate to C:\ProgramData\Exclaimer Ltd\Mail Archiver\Configs.
- Open ImportMessageWhitelist.config.
- Scroll to the bottom of the list and add the message type by entering it into the file between MessageClass tags.
- Save and close the ImportMessageWhitelist.config file
Retrying messages of that type will now result in them being archived.
Removing Message Types
- Navigate to C:\ProgramData\Exclaimer Ltd\Mail Archiver\Configs.
- Open ImportMessageWhitelist.config.
- Find the message type you wish to remove and delete it.
- Save and close the ImportMessageWhitelist.config file.