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Choosing a folder when importing backup configuration files or signature templates

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Exclaimer Support
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Relevant Products: Signature Manager Exchange Edition | Signature Manager Outlook Edition |  Mail Archiver 

Scenario

When importing a previously saved backup configuration file or a signature template, you are prompted with the following dialogue box:

Reason

The content you are importing will have associated files that need to be stored; for example, signature templates are likely to contain embedded images.

Resolution

The best location to save to is in the Template Library folder in:

C:\ProgramData\Exclaimer Ltd\{Product Name}\

Here, {Product Name} must be changed to the product you have installed.

For example:

C:\ProgramData\ExclaimerLtd\Mail Disclaimers\Template Library1
Note: By default, the ProgramData folder is a hidden Windows folder. You need to make it visible in order to navigate to the path in the dialogue box.


ProgramData Folder

To make the ProgramData folder visible:

If your ProgramData folder is hidden, you can make it visible as follows:

  1. Navigate to the Windows Control Panel.

  2. Select Folder Options.

  3. Click the View tab:



  4. Select the Show hidden files, folders and drives option.

  5. Click OK.

Using an alternative location

If you wish to specify an alternative folder location for any Exclaimer server-side product (such as Mail Disclaimers, Signature Manager Exchange Edition or Auto Responder), you must ensure that the NETWORK SERVICE account has full access to the specified folder. 

For Signature Manager Outlook Edition and Signature Manager Office 365 Edition, files can be saved anywhere on the local disk of the computer where the Exclaimer product is installed.

 


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