Relevant Products: Mail Archiver
The Batch Importer requires a MAPI provider installed in order to import email messages from Microsoft Exchange Mailboxes. If you do not have a MAPI provider installed, or the MAPI provider installed is not suitable, then you will receive an error from Batch Importer once you have selected the store you wish to import your message to.
1. Configure the Exchange Mailbox Access service account in Mail Archiver. Full details can be found in the user manual, here.
2. Install the appropriate version of Outlook onto the server with Mail Archiver installed. Reference the table below to determine the correct version of Outlook:
|MAPI Provider||Exchange 2007||Exchange 2010||Exchange 2013||Exchange 2016|
|Outlook 2007 x86||✔||✔|
|Outlook 2010 x86||✔||✔|
|Outlook 2013 x86||✔||✔||✔|
|Outlook 2016 x86||✔|
3. Log on to the Mail Archiver server using the account configured for the Exchange Mailbox Access service. By default this would be ExclaimerEMA.
4. Create an Outlook profile, and make note of the profile name (by default, this will be Outlook).
5. Enter account details for the Exchange Mailbox Access service account:
6. Click Next, select Change account settings, and click Next again:
7. Uncheck Use Cached Exchange Mode for the new mail profile, and click Finish:
8. Close Outlook.
9. Next you need to add a System Variable on the server with Mail Archiver installed. To do this:
- Log on to the server with Mail Archiver installed, using an account with administrator privileges.
- Open the Control Panel and click System.
- Click Advanced System Settings on the left-hand side.
- On the System Properties Advanced tab, click Environment Variables…:
- Under System Variables, click New...
- Add a new variable with the name EXMAPI_PROFILE (all uppercase).
- Enter the name of the Outlook profile created in step 3 above under Variable value (this is case sensitive):
- Click OK, OK and OK again to save the new system variable.
Once complete you will be able to import emails from the mailboxes on your Exchange server, using Mail Archiver’s Batch Importer.