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Upgrading Exclaimer Mail Archiver

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Exclaimer Support
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WARNING! 
From 30 June 2021, the following On-Premise products will no longer be available for purchase:

- Exclaimer Auto Responder

- Exclaimer Email Alias Manager for Exchange

- Exclaimer Mail Archiver

For any further questions, please contact the Exclaimer Sales team.

This article guides you through the steps to upgrade the Exclaimer Mail Archiver.


To upgrade the Exclaimer Mail Archiver, follow the steps outlined below:

  1. Download the latest version from the website.

  2. Uninstall the current version from the server.

  3. Install the latest version downloaded.
Warning: When you upgrade to the latest version of the Mail Archiver, you must be on version 3.8 or above.
If you upgrade from version 3.9 to version 4 you will need to obtain a new license from the Exclaimer Sales team (sales@exclaimer.com).

 

Downloading Exclaimer Mail Archiver

To download the latest version of the Exclaimer Mail Archiver:

  • Right-click here to download the latest version of Mail Archiver.

    Note: To download Mail Archiver, version 3.9 right-click here.

Uninstalling Exclaimer Mail Archiver

To uninstall the Exclaimer Mail Archiver, follow any one of the following procedures:

  • Run setup.exe file or the MSI file for the currently installed version of the Exclaimer Mail Archiver.

    OR

  • Select the required program that needs to be uninstalled in Add/Remove Programs.
Note:

Configuration files are located in \ProgramData\Exclaimer Ltd\Mail Archiver and these are not removed as part of the uninstall process.

The uninstall process does not lose any of your configuration or settings, however, as a precaution, you can export your configuration settings.

Installing Exclaimer Mail Archiver

To install the Exclaimer Mail Archiver:

  1. Run the Mail Archiver installation file Setup.exe on the computer where Mail Archiver is currently installed.

Once the installation is complete, no further configuration is required and the product is operational.

Note: During the upgrade (installation process), all the configuration settings will be intact - you won’t need to enter any configuration settings into the new version.

Once the installation is complete, no further configuration is required and the product is operational.

No reboot is required.

 

Exporting Configuration Settings

To export your existing configuration settings:

  1. Open the Exclaimer Console.

  2. Select the  Exclaimer node.

  3. Open the Action menu.

  4. Select Export Configuration...
  5. Select a location and file name for the export then click Save.
Additional Information: Click here for the latest release notes.

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