Relevant Products: Signature Manager Outlook Edition
Scenario
You would like to apply a specific signature for replies or forwarded email messages, using Exclaimer Signature Manager Outlook Edition.
A common scenario is where a long signature with a campaign and disclaimer is required for new messages, and a short signature with just contact information is needed for replies and/or forwards. This helps minimize the ‘clutter’ of repeated signatures and disclaimers within message conversations.
Resolution
The best way to achieve this is using two signature policies - one for new email messages and one for replies/forwards. You can use the Options tab on each policy to define which one should be set as default in each instance.
To do this, follow the steps below:
- Access the Exclaimer console.
- Create a new policy to be used for replies and forwards (or update an existing policy, if preferred). In this example, we have created a new policy and named it Reply or Forward Email Signature.
- Select the Options tab for the policy.
- Enable the Set signature as default for replies and forwards in Microsoft Outlook option:
- Define other options and signature content as required, then save the policy.
- Create another new policy to be used for new email messages (or update an existing policy, if preferred). In this example, we have created a new policy and named it New Email Signature.
- Select the Options tab for the policy.
- Enable the Set signatures as default for new messages in Microsoft Outlook option:
- Define other options and signature content as required, then save the policy.