Relevant Products: Signature Manager Exchange Edition | Signature Manager Outlook Edition
WARNING! From 1st April 2021 Exclaimer will no longer be renewing any Software Maintenance Agreement (SMA) for Mail Disclaimers.
Please be assured that the Exclaimer Support team will provide support until your SMA is active.
However, we recommend that you contact the Exclaimer Sales team to discuss your requirements for an upgrade to Signature Management Exchange Edition or Exclaimer Cloud - Signatures for Exchange.
Scenario
When you receive a message that includes HTML content (such as a signature) on an iPhone, it is displayed in Plain Text format.
Reason
In most scenarios, if you receive a message in Plain Text format then there is an issue with iOS or your email settings.
Resolution
To resolve this issue:
- Click on the notification at the top of the message to download the full message:
