Relevant Product: Signature Manager Exchange Edition
WARNING! From 1st April 2021 Exclaimer will no longer be renewing any Software Maintenance Agreement (SMA) for Mail Disclaimers.
Please be assured that the Exclaimer Support team will provide support until your SMA is active.
However, we recommend that you contact the Exclaimer Sales team to discuss your requirements for an upgrade to Signature Management Exchange Edition or Exclaimer Cloud - Signatures for Exchange.
You are using Exclaimer Signature Manager Exchange Edition or Exclaimer Mail Disclaimers.
The Sent Items Update feature is enabled and you find that there are a lot of sent items in the C:\ProgramData\Exclaimer Ltd\Mail Disclaimers\SentItemsUpdate\Cache directory, waiting to be updated.
If the Sent Items Update service is not working, the server is likely to be low on disk space.
View the Exclaimer Sent Items Update Service application event log for any errors.
For more information, please the Troubleshooting Sent Items Update article.
If there are any errors visible in the log, then the best option is to raise a Support ticket.