Relevant Product: Signature Manager Exchange Edition
WARNING! From 1st April 2021 Exclaimer will no longer be renewing any Software Maintenance Agreement (SMA) for Mail Disclaimers.
Please be assured that the Exclaimer Support team will provide support until your SMA is active.
However, we recommend that you contact the Exclaimer Sales team to discuss your requirements for an upgrade to Signature Management Exchange Edition or Exclaimer Cloud - Signatures for Exchange.
Scenario
You are using Exclaimer Mail Disclaimers or Exclaimer Signature Manager Exchange Edition, and you wish to migrate the product to a new Microsoft Exchange server.
Resolution
Once you have installed the product on the new Exchange Server(s), the migration options will vary depending on whether these Microsoft Exchange servers are in the same Active Directory forest or not:
- Microsoft Exchange servers are in the same Active Directory forest
- Microsoft Exchange servers are NOT in the same Active Directory forest
Microsoft Exchange servers are in the same Active Directory forest
If the Microsoft Exchange servers are in the same Active Directory forest, you can either:
- Configure the built-in Remote Deployment feature to deploy the configuration from the old server to the new one.
For further information, see Remote Deployment - Configuration Synchronisation.
- or -
- Manually export the configuration from the old server to the new one. The Export and Import options are in the Actions pane of the Exclaimer console for your product. When you export and then import your configuration, the entire configuration is migrated, including the license.
To download the latest version, use the link below:
When you upgrade to a later version, the entire configuration is retained - no reboot is required but the Microsoft Exchange Transport service will need to be restarted.
Microsoft Exchange servers are NOT in the same Active Directory forest
If the new Microsoft Exchange server is in a new Active Directory forest then manual configuration is required.
You can export and import templates from the old installation, however other configurations (for example, policies) must be re-created manually.
For more information, see How do I import and export my signature template?