Relevant Product: Signature Manager Exchange Edition
Why is my logo not showing in Exclaimer Signature Manager Exchange Edition?
Ensure that the image has not been resized and saved to your C: drive (hard disk) or another local drive on the Exchange server. This is required because the disclaiming service runs under a different user account that does not access your mapped network drives. In addition, you must ensure that the “NETWORK SERVICE” user account has at least “Read” permissions to the image.
If you have imported your template into Signature Manager Exchange Edition and cannot see the logo, make sure it is also on the C: drive. If you import your template without saving it to a folder on your C: drive, your server won't find the image.
We also recommend that you use web-based images instead of embedded local images as they are more reliable.