Scenario
You have already configured Exclaimer Cloud for server-side signatures, but you need to reconfigure the connectors and mail flow rule.
Resolution
To reconfigure the connectors and mail flow rules with Exclaimer Cloud, you need to re-run the Microsoft 365 connector setup. You can do this as part of a troubleshooting session or if you've removed certain settings from Exchange Online and need to reconfigure them.
To re-run the connector setup:
- Log into the Exclaimer portal (portal.exclaimer.com) and Launch your subscription.
- From the left-hand pane, click Configuration, then select Manage Mail Flow.
NOTE: Manage User Data, Manage Mail Flow, Outlook Signatures and Exchange On-Premises are only available once you have successfully configured your Exclaimer Cloud - Signatures for Microsoft 365 subscription. - From the right-hand pane, under Connect to Microsoft 365, are all the relevant options.REQUIRED! You need to use your Microsoft 365 Global Administrator credentials to re-run the connector setup.You can either:
- Select Send all email to Exclaimer to send all your company emails to Exclaimer Cloud to process.
OR - In Test Group Name enter the name of the (mail-enabled) group whose user emails need to be processed by Exclaimer Cloud.
NOTES:
- The Autocomplete feature will complete the group name for you (from the list of all groups selected during the AD sync); if required, you can edit it.
- If you specify a group name that does not already exist in your Microsoft 365 tenancy, the group will be automatically created for you as a mail-enabled security group. However, you will need to add members to this group on Microsoft 365 once the setup of Exclaimer Cloud is complete.
Please select only mail-enabled security groups if you want to select an existing group. - Now, click CONNECT.
- You are prompted to log in as a Global Administrator. Once authenticated, click Accept:
The Enter code window is displayed. - Copy-paste the code displayed within the Connect to Microsoft 365 section into the Enter Code window - please note you will have a different code.
Copy the code:
Then, paste the code: - Click Next.
- You will be prompted to select the required Microsoft account, similar to this:
- A Microsoft window will be displayed, prompting you to confirm if you are trying to sign in to Microsoft Exchange Online Remote PowerShell. Click Continue to proceed.
- The process to re-run connectors and transport routes to route emails from Microsoft 365 to Exclaimer Cloud will now start. This process can take some time to complete - this is indicated by a spinner.