Scenario
You would like to update or add information to the user data that appears in the Exclaimer Cloud signature, such as the company name or contact details.
Resolution
Select from the options listed below to view the resolutions:
Updating user data in the Microsoft 365 admin center
To update user data in the Microsoft 365 admin center:
- Navigate to the Microsoft 365 admin center.
- Within Active Users, select the user whose user data you wish to edit.
- The details are displayed on the right-hand pane.
- Within the Contact information section, click Manage contact information.
- Make the required changes, then click Save changes.
Updating custom attributes in the Microsoft Exchange online portal
To update custom attributes in the Microsoft Exchange online portal
- Log in to the Exchange Online admin portal as an Administrator.
The Exchange admin center is displayed. - From the left-hand navigation menu, select Recipients, then select Mailboxes.
- Select the mailbox to which the custom fields were added. The details are displayed on the right-hand pane.
- Select the Others tab, then click Custom attributes.
Example:
The Manage custom attributes window is displayed listing all the custom attribute fields you added. - Edit the required data in the custom attributes fields. Once complete, the updated data will appear in the Signature Designer.
Updating the company attribute in the Microsoft 365 admin center
To update the company attribute in the Microsoft 365 admin centre
-
- Log in to the Exchange Online admin portal as an Administrator.
The Exchange admin center is displayed.
- From the left-hand navigation menu, select Recipients, then select Mailboxes.
- Select the mailbox to which the custom fields were added. The details are displayed on the right-hand pane.
- Select the Organization tab.
- Select Manage Organization Information.
- Make the required changes to the company field.
- Click Save.
- Log in to the Exchange Online admin portal as an Administrator.
Updating user data in the Active Directory
To update user data in the Active Directory
- Ensure that you are connected to a Domain Controller or another machine with Windows Administrative Tools installed.
- Open Active Directory Users and Computers.
- Navigate to the organizational unit which contains the user you wish to populate the data for.
- Double-click the user to open the account's properties, then navigate to the required tab.
- Edit the required data in the selected attribute.
- Click OK to save changes.
NOTE: Please perform a data synchronization for any changes to be reflected in your Exclaimer Cloud signatures.