Scenario
You have made changes to your users' data within Microsoft 365 or Google Workspace, and now you want this to be updated within Exclaimer Cloud.
Resolution
We recommend! Allow a couple of hours after you've made changes in Microsoft 365 or Google Workspace before you manually synchronize data.
For Microsoft 365: An automatic sync is done to user data twice a day.
For Google Workspace: An automatic sync is done every 12 hours.
For Microsoft 365: An automatic sync is done to user data twice a day.
For Google Workspace: An automatic sync is done every 12 hours.
See our video guide for this solution.
- Log into the Exclaimer Cloud portal, and click Launch to open your subscription.
- From the left-hand pane, click Configuration, then select Manage User Data.
NOTE: Manage User Data is only available once you have successfully configured your Exclaimer Cloud - Signatures for Microsoft 365 or Exclaimer Cloud - Signatures for Google Workspace subscription. - From the right-hand pane, under Start Synchronization are the relevant options.
The below screenshot displays Microsoft 365 subscription:
For more information on the different options available in synchronization, please see Manage User Data. - Click START SYNC to start synchronizing the data from Azure AD/Google Workspace.
A confirmation message is displayed along with the date and time when the sync was completed.