What do I do if I change or add a new Microsoft 365 domain?

Scenario

You have changed your domain name or acquired a new one. You are not sure what needs to be configured in Exclaimer Cloud to ensure that the new domain is synchronized and that signatures are added to the email messages.

Resolution

No changes need to be made in Exclaimer Cloud, provided that:

• Data synchronization has been completed (this occurs automatically once a day but can be forced if required).
  
  
• The new or modified domain has been added to the same Microsoft 365 tenancy that was used when signing up for Exclaimer Cloud.
  
  
• Messages are routed through the Exclaimer send connector in Microsoft 365 (this is a standard setup, so unless you have actively changed this setting, it will be correct).