SymptomsYou have installed Exclaimer Mail Disclaimers and you are using OfficeMaster Fax software from Ferrari-Electronic. You start to receive error messages from Mail Disclaimers for every fax message received by Ferrari-Electronic OfficeMaster.
CauseThe default configuration of OfficeMaster creates a non-standard email message; specifically the sender email address is in the format <fax-number> instead of a standard email address.
ResolutionMaking the following change will resolve this issue:
- Open Messaging Server Configuration.
- Select System\Component Table from the Quick launch tree.
- On the right, select the Exchange connector.
- Right-click and select "Properties".
- Click Stop.
- Under Parameters, add "-alwaysmimefrom".
- Click Start.
- Click OK.
When making this change we strongly advise contacting Ferrari-Electronic support. Their contact information can be found on their website.
This applies to:
- Auto Responder
- Image Analyzer
- Mail Disclaimers
Customer support service by UserEcho