Symptoms

The HTML Formatting is causing the other formats to display incorrectly.
We have an image in our disclaimer and this causes a big space in plain text.

Resolution

You can use the ‘only in’ conditional tags from the {fields} menu. Anything in between these tags will only appear in the format version of the disclaimer, according to the tags.
Open the Disclaimer Editor, click on the {field} menu in the formatting tool bar and select the {Only in “format”} tag you require. For example, {Only in HTML}. This will create the opening and closing tags, with {Only in HTML} text. Copy the required text or image and paste over the {Only in HTML} text, between the opening and closing tags.

More Information

{Only in HTML} Inserts a pair of "HTML Only" conditional tags. Anything in between these tags will only appear in the HTML version of the disclaimer.
{Only in RTF} Inserts a pair of "RTF Only" conditional tags. Anything in between these tags will only appear in the Rich Text Format version of the disclaimer.
{Only in Text} Inserts a pair of "Text Only" conditional tags. Anything in between these tags will only appear in the plain text version of the disclaimer.